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Contact Info

ADDRESS

12, Hatsuk St.
Bet Yannay, Israel, 4029300

PHONE

+972 54 4404-192
+972 58 4444-192

EMAIL

info@Tribal-Tools.com

support@Tribal-Tools.com

sales@Tribal-Tools.com

WORKING HOURS

Sun-Thu: 9am-7pm
Friday: 9am-1pm

GMT +02:00 (Jerusalem)

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Beta-testers agreement
X
Kadabra 2019 can only be sold to official Beta-Testers!

Please read the agreement carefully and mark each checkbox to become an official Tribal-Tools Beta-Tester before purchase.



This is a digitally signed agreement between Tribal-Tools (“Tribal-Tools”) and me (“Tester”):

Damage and Repairs

I, the Tester, as a Kadabra beta-tester, understand and confirm the following information:

  Tribal-Tools guarantees free repairs for any mechanical and/or electronic damage caused by natural use of the Kadabra for the whole Limited Guarantee Time Frame (two years).
  Electronic and mechanical damages on a bruised instrument will be covered while in the Full Guarantee Time Frame only (one year), given a damage report.
  Tribal-Tools does not guarantee free repairs for any wood bruises of any sort.

Return and Refund

All Kadabras leave Tribal-Tools factory after mechanical, electronic, software and communication tests, and are thoroughly checked for malfunctions and glitches before shipping. To receive a refund or get a free return shipping, the buyer must video the first unboxing of the product, showing shipping damages.
I, the Tester, hereby declare that I understand and agree that my Kadabra is in beta-testing, which means it may in time attain unfamiliar malfunctions that may require physical attention by Tribal-Tools repair labs in Israel.

  Transporting my Kadabra for repairs inside the Full Guarantee Time Frame (one year), will be covered by Tribal-Tools for the first shipping only (both ways) but will NOT be an express shipping method.

A faster shipping method can be paid for by me, the Tester, for both transportation ways should I choose.

Non-Disclosure Agreement

I, the Tester, also understand and agree that:

  As a Beta-Tester, I will be subjected to “inside” information, so I cannot publicly review or disclose information about my Kadabra, my client experience, technology, information received by Tribal-Tools Support or Sales in ANY social media or other media that can be viewed by the public without Tribal-Tools approval of the content.
  disclosing the above mentioned information will be considered as slander prosecutable by law, and will immediately exterminate my beta-tester\’s relationship with Tribal-Tools, henceforth returning my Kadabra to Tribal-Tools with NO REFUND, failing to do so will be charged as the Renting Rates of the instrument.

special Beta-Tester privileges

As a Beta-Tester, The Tester is entitled to a Trade-In of his Kadabra for a newer version and pay only for the difference (Dependent upon the acceptable state of the Kadabra).

Respecting this agreement, The Tester will receive full support from Tribal-Tools Support office and his/her bug reports and improvement suggestions will be taken seriously into the production process.


Agreement time frame: 2 years from Purchase Date.

Beta-Testers Full Guarantee Time Frame is 1 year from Purchase Date.
Beta-Testers Limited Guarantee Time Frame is 2 years from Purchase Date.